Privacy Policy — Telecare LLC
Effective Date: April 15, 2026
Last Updated: April 15, 2026
1. Who We Are
Telecare LLC is an independent authorized dealer of home internet, cable TV, and phone services. We operate this website to help consumers compare and enroll in services offered by third-party carriers and service providers.
Telecare LLC
2215 York Rd, Oak Brook, IL 60523 
(844) 464-3351 
info@telecare-services.shop
2. Information We Collect
a) Information You Provide Directly When you contact us or submit a form on this website, we may collect:
- Full name
- Phone number
- Email address
- Home or mailing address
- ZIP code
- Service preferences (internet, TV, phone, or bundle)
- Any message or note you submit through our contact form
b) Information Collected Automatically When you visit our website, we and our third-party tools may automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL
- Device type (desktop, mobile, tablet)
- Geographic location at the city and state level, based on IP address
c) Cookies and Tracking Technologies We use cookies and similar tracking technologies to operate and improve this website. Specifically, we use:
- Google Analytics — to understand how visitors interact with our site, measure traffic sources, and improve content. Google Analytics collects data in an anonymized or aggregated form. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
You can also disable cookies through your browser settings at any time. Note that disabling cookies may affect some functionality of this website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about internet, TV, and phone plans
- Check service availability at your address
- Connect you with appropriate service providers
- Follow up on plan inquiries you have initiated
- Improve the content and performance of our website
- Measure and optimize our advertising campaigns
- Comply with applicable laws and regulations
We do not use your information to send unsolicited marketing emails or text messages without your prior consent.
4. How We Share Your Information
Telecare LLC is an independent authorized dealer. When you express interest in a service, we may share your information with:
- Third-party service providers and carriers whose plans you are interested in, solely for the purpose of enrollment and installation scheduling. These carriers may include AT&T, Xfinity, Comcast, Frontier, Optimum, Altice, T-Mobile, Verizon, DIRECTV, Dish Network, EarthLink, Cox, Spectrum, Charter Communications, CenturyLink, Quantum Fiber, and other providers available in your area.
- Master dealers or wholesale aggregators we are contracted with, as required to process your service enrollment.
- Google Analytics, in aggregated and anonymized form, for website performance measurement.
- Legal authorities, if required by law, court order, or subpoena, or to protect the rights and safety of Telecare LLC or others.
We do not sell your personal information to third parties for their own independent marketing purposes.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. If you request deletion of your data, we will honor that request within 30 days, subject to any legal retention obligations.
6. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of certain data sharing practices
- Withdraw consent where our processing is based on consent
To exercise any of these rights, contact us at:
Telecare LLC 2215 York Rd, Oak Brook, IL 60523 (844) 464-3351 info@telecare-services.shop
We will respond to verified requests within 30 days.
7. Children’s Privacy
This website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@telecare-services.shop and we will delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites, including carrier and provider websites. Telecare LLC is not responsible for the privacy practices, content, or availability of any third-party site. We encourage you to review the privacy policy of any third-party site before submitting personal information.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last Updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Telecare LLC 2215 York Rd, Oak Brook, IL 60523 (844) 464-3351 info@telecare-services.shop